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    Our Story

    Printing built for
    modern businesses.

    From business cards and packaging to large-format signage and promotional materials, we help brands create professional printed products with confidence.

    Shop Products Contact Us
    Production Queue
    247 orders in production today
    TODAY'S OUTPUT
    1,284
    orders dispatched
    QUALITY RATE
    99.8%
    print accuracy
    Our Story

    Built from a passion for print.

    printSHOP was founded in 2009 by a small team of print professionals who believed quality printing shouldn't be exclusive to large corporations. We started in a single production unit with two presses and an unwavering commitment to doing things right.

    Today we operate a 40,000 sq ft state-of-the-art facility with over 40 dedicated team members, serving more than 50,000 businesses across the country. Our growth has always been driven by one thing: the trust our customers place in us every time they upload a file.

    We've never outsourced production, never cut corners on materials, and never stopped investing in the equipment and expertise that separates printing that's merely acceptable from printing that makes your business look exceptional.

    15+
    Years in business
    40+
    Team members
    50k+
    Happy clients
    EST. 2009
    print
    SHOP.
    Print accuracy99.8%
    On-time delivery98.4%
    Customer satisfaction4.9 ★
    What drives us

    A clear mission. A bold vision.

    Two principles that shape every decision we make — from materials sourcing to customer service.

    Our Mission

    Deliver professional printing solutions that make businesses look their best.

    Every order we fulfill is an opportunity to elevate someone's brand. We take that responsibility seriously — from the first file check to the moment it arrives at your door.

    Our Vision

    Become the most trusted print partner for growing businesses.

    We're building the kind of company where businesses come back — not because they have to, but because they know we'll always deliver, every single time.

    Our Values

    The principles behind every print.

    Six values that guide how we build our team, our process, and our products.

    Quality First

    We never compromise on materials, process, or finish. Every product passes a multi-point inspection before it leaves our facility.

    Customer Focused

    Your success is our success. We design every touchpoint — from the website to unboxing — around the people we serve.

    Reliability

    When we say your order ships Tuesday, it ships Tuesday. Dependability isn’t a feature — it’s the foundation we build on.

    Innovation

    We continuously invest in equipment, materials, and software to stay ahead of what modern print production demands.

    Transparency

    No hidden fees, no surprise artwork charges, no ambiguity. You see exactly what you’re getting before you pay.

    Continuous Improvement

    We read every review, track every metric, and act on every piece of feedback we receive. Good is never good enough.

    By the Numbers

    A decade and a half of doing it right.

    The metrics behind our commitment to quality, speed, and exceptional service.

    50,000+
    Orders Delivered
    15+
    Years Experience
    99.8%
    Print Accuracy
    4.9★
    Customer Rating
    24h
    Rush Production
    500+
    Products Available
    Our Facility

    Built for quality at every stage.

    40,000 sq ft of state-of-the-art print production, based right here in Australia.

    Production Floor
    Color calibration
    Bleed & safe area
    Resolution check
    Spot UV alignment
    Quality Control
    Finishing Dept.
    Packaging Area
    CMYK Offset
    HP Indigo
    Spot UV
    Foil Stamp
    Soft Touch
    Digital Press Suite
    NATIONWIDE DELIVERY
    Dispatch & Shipping
    Why printSHOP

    Why businesses choose printSHOP.

    Six commitments to the people who print with us — every order, every time.

    Premium Materials

    We source the same papers, foils, and laminates used by leading design studios worldwide.

    Fast Turnaround

    2–3 business days standard. 24-hour rush available on most products, no premium hassle.

    Dedicated Support

    Real prepress operators reachable by phone, chat, and email — every day, every order.

    Consistent Quality

    Every order passes a multi-point inspection before leaving our facility. No exceptions.

    Competitive Pricing

    Premium materials and quality at prices that genuinely work for growing businesses.

    Secure Ordering

    PCI-compliant checkout and end-to-end encrypted file uploads, on every single order.

    Meet the Team

    The people behind your prints.

    40 dedicated professionals working every day to make your brand look exceptional.

    JH
    James Harrington
    CEO & Co-Founder
    Print industry veteran with 20+ years. Former VP of Production at a national print chain before co-founding printSHOP.
    Leadership
    SK
    Sarah Kim
    COO & Co-Founder
    Operations expert who built our quality management system from the ground up in 2009 and still refines it today.
    Leadership
    TP
    Tom Patel
    Head of Production
    Oversees 40,000 sq ft of presses and finishing equipment. 12 years on the production floor.
    Production
    AL
    Ana Lopes
    Quality Control Lead
    Every order that leaves printSHOP passes through Ana’s inspection process. Zero-compromise standards.
    Production
    MW
    Marcus Webb
    Head of Support
    Leads a team of print specialists dedicated to resolving every question within 2 hours.
    Customer Support
    ER
    Emily Ross
    Senior Print Advisor
    Helps customers navigate materials and finishes to get exactly the result they imagined.
    Customer Support
    DR
    Diego Reyes
    Design Specialist
    Expert in print-ready artwork preparation, file correction, and prepress optimisation at scale.
    Design
    NZ
    Nina Zhang
    Senior Designer
    Combines deep print knowledge with creative direction to elevate every custom project we touch.
    Design
    How we work

    Six steps from file to front door.

    A clear, repeatable process that takes the guesswork out of print production.

    STEP 01
    Choose Products
    Browse 500+ products and select your format, size, and quantity.
    STEP 02
    Upload Artwork
    Upload your design file or use our free online design tools.
    STEP 03
    Review & Proof
    Our prepress team reviews your file and sends a digital proof.
    STEP 04
    Production
    Printed on calibrated offset and digital presses in our Australian facility.
    STEP 05
    Quality Control
    Every order is physically inspected before packing — no exceptions.
    STEP 06
    Delivery
    Fast, tracked shipping straight to your door, exactly when expected.
    Customer Stories

    Trusted by businesses that care about quality.

    Independent verified reviews from real printSHOP customers.

    ★★★★★

    “We’ve ordered with printSHOP for three years. The quality is so consistent we’ve never once had to reorder because of a print error. That kind of reliability is invaluable to a growing brand.”

    Custom Packaging · Monthly
    RT
    Rachel Torres
    Brand Director · Northfield Goods
    ★★★★★

    “Turnaround was exactly as promised, and the business cards came back looking better than the mockup. The soft-touch laminate detail is stunning.”

    Business Cards · 400gsm Soft Touch
    AM
    Aaron Mills
    Founder · Studio Drift
    ★★★★★

    “The support team walked me through a complex spot UV project, fixed the bleed, and got it printed in 48 hours. Genuinely impressive service.”

    Spot UV Flyers
    PN
    Priya Nair
    Creative Director · Lyra Agency
    Sustainability

    Printing responsibly.

    We believe responsible printing is good printing. Since 2014 we've been systematically reducing our environmental footprint — from the stocks we source to how we pack and ship every order.

    FSC-Certified Stocks
    All our paper sources carry Forest Stewardship Council certification.
    Soy-Based Inks
    We use soy and vegetable-based inks across our digital and offset presses.
    Recyclable Packaging
    All packing materials are recyclable or made from recycled content.
    Carbon-Offset Shipping
    Every order shipped is carbon-offset through our certified partner program.

    40%

    reduction in material waste since 2018 through better production planning and stock optimisation.

    Recycled content80%
    Carbon-offset orders100%
    Waste reduction40%
    Community & Partners

    Trusted by businesses of every size.

    Local startups, growing agencies, and enterprise brands — printSHOP serves them all.

    Brightline Co.
    Studio Drift
    Northfield
    Mira Boutique
    Lyra Agency
    Saltrun Studio
    Apex Corp.
    WaveMark
    Keller & Co.
    Bloom Media
    Vantage Group
    Caraway Co.
    FAQ

    Frequently asked questions.

    Everything you need to know about working with printSHOP.

    Start your project

    Let's create something
    great together.

    Whether you need business cards, signage, packaging, apparel, or custom print solutions — we're ready to help you bring your vision to life.

    Contact Us
    No minimums Free proofs Free shipping over $99 100% reprint guarantee
    printSHOP

    Premium custom printing for Australian businesses.

    Products

    • Signage
    • Rigid Signs
    • Flags & Pull-Ups
    • Print Products
    • Stickers & Labels

    Support

    • About Us
    • Our Process
    • Contact Us
    • FAQs
    • Artwork Guide
    • Delivery Info
    • Blog

    Legal

    • Privacy Policy
    • Terms of Service
    • Refunds

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